Appointments

Choose the service. Find a time that works.

An Appointment is a one-to-one booking with a participating business. Availability, details, and later changes stay connected to that booking.

  1. 01

    Choose a service

    Select the service you need from the business offering.

  2. 02

    Review availability

    See open times based on the business settings and assigned staff.

  3. 03

    Check the details

    Confirm duration, location, participant, price, and policies before continuing.

  4. 04

    Manage the appointment

    Return to the booking later to review status. Reschedule or cancel when the business policy allows.

One booking record you can return to.

See the service, time, and status together after the booking is created.

Customer schedule with an appointment entry
Appointment on the scheduleProduct preview

When plans change

Customers can request changes according to the policy attached to that booking. A business may also update or cancel a booking. Refund eligibility follows the applicable policy and payment path—not every appointment is instantly confirmed, refundable, or reschedulable.

Related booking experiences

Appointments sit alongside private groups and published Sessions.